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Frequently asked questions for customers and dealers
- Questions and answers B2C
Yes, all Pufz silicone products are dishwasher safe. We recommend that you always wash your products before using them for the first time.
Pufz silicone products withstand temperatures from -50 to 230 °C so they can be used perfectly both in the oven and in the freezer.
Yes, the colorant in Pufz silicone products is a powder pigment. Both the silicone and the pigment are food grade.
Contact us at info@pufz.se and we will arrange a gift card code.
Private customers can choose to pay with Swish (Swedish money transfer through mobile phone), card payment or Paypal at checkout.
We currently deliver to countries within the EU.
- Within Sweden, shipping costs SEK 49 (free shipping for purchases over SEK 500).
- Outside Sweden, but within the EU, shipping costs SEK 79.
- We leave a 14-day right of cancellation and a 30-day right of return on all goods in the regular assortment (not customized orders). Return the item within 30 days and we will refund the amount as soon as possible. The item must be undamaged and unused. You as the customer are responsible for return postage. See our terms of purchase here.
- Yes! It is possible within Sweden but not abroad. Click here to read more.
- FAQ for B2B
We are happy to cooperate with both small and large retailers who want to offer products from our range. Contact us at info@pufz.se for price list and terms or submit an application via our reseller form. Click here to fill it out.
We think it's great fun and we have frequent collaborations. Contact us at infor@pufz.se with your idea and we will inform you about our guidelines.
Several of our products have come about through ideas and suggestions from our customers, so don't hesitate to contact us at info@pufz.se.