Frequently Asked Questions for privat customers and resellers

FAQ for private customers

Can the products be washed in the dishwasher?

Yes, all Pufz silicone products can be washed in the dishwasher. We recommend washing the products before their first use.

Does silicone really withstand oven/freezer temperatures?

Pufz silicone products can withstand temperatures from -50 to 230 °C, so they can be safely used in both the oven and the freezer.

Is colored silicone safe for food?

Yes, the dye used in Pufz silicone products is a powdered pigment. Both the silicone and the dyes are food-grade.

Do you offer gift cards?

Contact us at , and we will provide you with a gift card code.

Do you have different payment options?

Private customers can choose to pay with Swish (mobile payment system in Sweden) , card payment, or PayPal at checkout.

Does Pufz deliver to countries outside of Sweden?

Currently, we deliver to countries within the EU.

What are the shipping costs?
  • Within Sweden, the shipping cost is 49 SEK (free shipping for purchases over 500 SEK).
  • Within the EU, the shipping cost is 79 SEK.
Can I exchange or return a purchase?

We offer a 14-day open purchase and a 30-day return policy for all items in our regular assortment (excluding special orders). Return the item within 30 days, and we will refund the amount as soon as possible. The item must be undamaged and unused. The customer is responsible for the return postage. Please see our Terms of Sale..

Can my class or organization sell Pufz products?

Yes! It is possible within Sweden but not abroad. Read more about how it on this page (noly in Swedish).

FAQ for resellers

Kann ich Pufz-Produkte in meinem Geschäft oder Onlineshop verkaufen?

We are happy to sell to small and large resellers who want to offer products from our assortment. Contact us at for a price list and terms, or submit an application via our reseller portal.

Does Pufz collaborate with blogs and similar platforms?

We frequently collaborate with companies and influencers. Contact us at with your idea, and we will provide you with our guidelines.

I have an idea, can you help me develop a product?

Several of our products have come to fruition through ideas and suggestions from our customers, so don't hesitate to reach out to us at

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